At Syncrony Infotech we take your privacy and our responsibility to protect it very seriously. We have created this statement in order to demonstrate our firm commitment to making sure your personal information is safe and secure with us.

This Privacy Policy explains which personal data we collect and how and for which purposes we process and use such personal data when you use the Syncrony Infotech website (www.syncinfotech.com – hereinafter referred to as “Our Website”). As used in this Privacy Policy “personal data” means any information (either alone or in combination with other information which we possess or can reasonably access) that relates to you as an identified or identifiable individual. It is our promise to you that, unless you permit us otherwise, any personal data you provide to us via Our Website will be processed solely in accordance with applicable laws and this Privacy Policy. This website is intended to address businesses and is not intended for children and we do not knowingly collect data relating to children.

We respect your right to privacy and will only process your personal data in accordance with our Privacy Policy subject to applicable data protection and other applicable privacy laws.

The controller for the data processing on this website is:

Syncrony Infotech is made up of different legal entities, details of which can be found here (Syncrony Group). This privacy notice is issued on behalf of the Syncrony Group so when we mention Syncrony Infotech, “we”, “us” or “our” in this privacy notice, we are referring to the relevant company in the Syncrony Group responsible for processing your data. This only relates to general processing activities described in this privacy policy. When referring to the processing activities on our website, only the controller listed above is the controller under data protection laws.

We will post any modifications or changes to the Privacy Policy on Our Website. This version was last updated on the date 16th Oct 2018 and historic versions can be obtained by contacting us. We reserve the right to modify this Privacy Policy at any time, so we encourage you to review it from time to time. This Privacy Policy supplements our other privacy notices and is not intended to override them.’

We collect information every time a visitor comes to Our Website (User). This information is used for specific purposes, which we list together with the respective information below. The specific types of personal data we collect depend upon your activities on Our Website.

User disclosed information: As described below this information is only collected if you choose to provide this information in an enquiry form, in a newsletter subscription form and may include company, your user name, full name, title, department, postal and email addresses, phone and fax number, industry, your country and any questions or comments you decide to input. You will be clearly asked to provide this information and will be aware of the fact that you provide it in the respective situation.

Automatically collected information: When you use Our Website we may also collect certain further information automatically as described in the sections below for the purposes described, e.g. providing Our Website and improving overall performance, providing and managing our services, improvement of our products and software services and troubleshooting bugs. Such information may include demographics (language, country, city), audience information (affinity, in market segments), system information (browser, operating system, service provider), mobile information (operating system, service provider, screen resolution, time stamp), user behavior (source, search terms, page visits, engagement and users flow) and your IP address.

Syncrony Infotech uses cookies, a standard Internet technology that allows us to improve our information and services and save information and preferences, so you do not have to re-set each time you visit Our Website.

“Cookies” are small text files that are stored by your web browser on your computer’s hard drive. They allow websites to store such things as user preferences. Our Website generally uses both session cookies and persistent cookies. Session cookies are temporary cookies that expire (and are automatically erased) when you close your browser. Persistent cookies usually have an expiration date far into the future and thus stay in your browser until they expire, or until you manually delete them.

Cookies are useful because they help make your website experience more personal and more enjoyable. They allow us to recognize your device (e.g. your laptop or mobile device) so that your experience of Our Website can be tailored to your device. Cookies do not typically identify you as an individual, just the device you are using.

The first time you visit Our Website you will see an overlay which explains that by clicking “Accept” you consent to the use of cookies as described in the below section on use of cookies. You can also refrain from clicking “Accept”, in this case no persistent cookies will be placed on your device but only such necessary for providing our website. In particular no analyses cookies will be placed. Alternatively, most Internet browsers allow you to block cookies from your browser. Please note, however, that if you choose not to accept any cookies, you may encounter difficulties using certain parts of Our Website – certain parts of Our Website may not work at all, or may not work correctly.

Our Website uses Google Analytics, a web analysis service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses “cookies”. The information generated by the cookie regarding your use of Our Website is normally transferred to a Google server in the USA, and is stored there. As the IP anonymize function is activated on Our Website, your IP address will, within Member States of the European Union or other contracting states of the Agreement on the European Economic Area, first be shortened by Google. Only in exceptional cases will Google transfer the full IP address to a Google server in the USA, and will shorten it there.

On behalf of the operator of Our Website, Google will use this information in order to analyse your usage of Our Website, to compile reports on website activities, and to provide further services to the website provider relating to the usage of Our Website and the internet. The IP address transferred by your browser within the framework of Google Analytics will not be combined by Google with other data. You can prevent collection by Google of the data generated by the cookie and relating to your use of Our Website (including your IP address), as well as processing of these data by Google, by downloading and installing the browser plug-in provided under the following link: https://tools.google.com/dlpage/gaoptout?hl=de

We process your personal data as described above on one of the following legal bases:

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements

We, generally, store your personal data for one of the following time periods:

If the processing of your personal data is necessary in order to carry out the contract concluded between you and us or in order to take steps at the request of you prior to entering into a contract (e.g., when requesting information about one of our services), we will process your personal data until it is not needed anymore for carrying out the contract;

If you are an employee working for a customer and a contact in this regard, we store the personal data for the term of the contractual relationship with you or the company you are working for;

If we have a statutory legal obligation to process your data, we will deleted it once the specific legal obligation does not apply anymore;

If we have a legitimate interest to process your personal data outside of such a contractual relationship, we process it for as long as we still have a legitimate interest in processing this data. The exact period depends on the company you are working for and your position in the company; or

if you have given us your consent, we will process your personal data based on this consent, until you revoke your consent. You can withdraw your consent to all processing, or for individual purposes of your choosing. The withdrawal of consent will not affect the lawfulness of processing based on your consent before the withdrawal. You can withdraw your consent by sending an email to the email address below under Contacting Us.. Depending on the content on your consent, the data collected based on your consent might still be deleted;

If longer retention periods apply after the time periods listed above (e.g., because we are obliged to store the data for tax purposes) we block your data for all other purposes and keep it until the end of the respective retention period.

In some circumstances you can ask us to delete your data: see below (User Rights) for further information.

Our Website may contain links to other sites that provide products and services to enrich your experience at Syncrony Infotech. We assume no responsibility for such linked third party content. Please rest assured that we will remove any inappropriate links if this comes to our attention. Please feel free to notify us any time (see under Contact).

Our Website contains plugins of the social platforms Facebook, Twitter, LinkedIn and Instagram. Please note that these plugins (the “buttons”) transfer certain information to the provider of the respective service. Such information may include date and time of your visit to Our Website IP Address, browser info, operating system, screen resolutions, installed browser plug e.g. Adobe Flash player, origin of user (referrer), url of current page. However, the respective provider remains responsible for the data processing, which occurs on the platform and is caused by the buttons and controls this processing entirely. Therefore, please consult the information provided by the provider in question for detailed information about the data processing, which is caused by these buttons. We have only explained the basic functionalities of the buttons below.

Our Website contains so-called “Share Buttons”. These buttons are plugins from the provider of the respective social platform. If you click a Share Button, the respective content provided on Our Website is shared with the people connected to you in the respective social network. Furthermore, as detailed above certain information is transferred to the respective social network. We are not responsible for such data and can in no way control how such data will be processed. Please see the privacy policy of the respective service for more information.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

We may transfer your personal data in parts or as a whole to recipients in third countries, which are not Member States of the European Union, or international organisations. Such countries / international organisations are other Syncrony entities which process your personal data for the purpose listed above (see also section “Recipients” of this privacy policy. You can find an overview of the locations in Contact Us.

With regards to data transfers to all further countries we have provided appropriate safeguards in order to secure your personal data to a degree that equals the level of data protection in the European Union. Such safeguards include so-called model contracts issued by the European Commission (you can obtain a copy of these here), a consent by the data subject (in which case the respective consent is provided to you) or a certification under the EU-U.S. Privacy Shield Frameworks (you can find more information on the framework here).

If you wish to exercise any of the rights set out above, please Contact Us.

If you have any questions about this privacy statement, the practices of Our Website, or your dealings with Syncrony Infotech, you can contact us at info@syncinfotech.com

This Policy is accurate as of 16 May 2020.